Covid-19 information

Find out more about the procedures we have in place at Root Canal Dental Referral Centre below.

Dear patient,

At Root Canal Dental Referral Centre, we do our upper most to ensure that our patients and staff feel safe and comfortable.

Before the appointment, we will email you a link for a Covid-19 form to fill in. It is important that these forms are sent to us the day before the appointment. If you or any in your household are experiencing Covid-19 related symptoms, please call us on 0208 050 0351, to re-arrange the appointment. We also recommend contacting the NHS on 111 to arrange for testing. If you are a new patient to us or we have not seen you for 12 months, the email will also contain a link for your medical history. Please fill the medical history form no later than the day before the appointment.

Due to the current Covid-19 pandemic we are spending considerable time making sure everything is cleaned to the highest standards between each patient. To help us to achieve a clean and safe environment at Root Canal Dental Referral we need your help:

  • Please come unescorted to the appointment and do not bring unnecessary items.
  • We kindly ask you to arrive at Root Canal Dental Referral Centre on time for the appointment. If you are early for your appointment, we will ask you to wait until we are ready. After entering the hallway, please use the provided wall mounted hand sanitizer. One member of our staff will greet you and check your temperature with a contact free thermometer.
  • We encourage you not to use the seats in the reception. We also encourage you not to use the restroom and please do not brush your teeth at the practice – we want you to brush your teeth at home:)

Our staff will wear the best PPE for your and our safety. Our smiles will be hidden, and our voices muffled behind the masks.

The treatment we will provide will be the same as always. The main alteration in the surgery is that we have installed hospital graded air purifiers.

We are doing everything possible to keep you safe.

Looking forward to seeing you.

Nicolai and the team

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